Privacy Policy

Al Safa Skate Hub operates this online platform. We are committed to protecting your privacy and handling your personal information in a transparent and responsible manner. This privacy policy explains how we collect, use, disclose, and protect your information when you use our site, purchase our products, or engage with our services. We process your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.

Information We Collect

We collect information you provide directly to us when you use our service. This includes information collected when you create an account, place an order, sign up for lessons or events, contact us for support, or otherwise interact with our site. The types of information you may provide include your name, billing address, shipping address, payment information (processed securely via third-party payment processors), and contact details.

We also collect information automatically when you access and use our site. This information may include your IP address, browser type, device information, operating system, language preferences, referring URLs, and information about your usage of our site, such as the pages you view, the products you browse, the time spent on pages, and clickstream data. We collect this data through cookies, web beacons, and similar tracking technologies.

How We Use Your Information

We use the information we collect for various purposes related to providing and improving our services. This includes processing and fulfilling your orders, managing your account, providing customer support, communicating with you about your transactions, updates, and offers (where you have consented), personalizing your experience on our site, conducting analysis to understand how our service is used and to improve our offerings, preventing fraud and ensuring the security of our site, and complying with legal obligations.

We may also use your information to offer skateboarding lessons, workshops, or information about skate events, in line with the services provided by Al Safa Skate Hub.

Sharing Your Information

We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, shipping and delivery, website hosting, data analysis, email delivery, and customer service. These service providers are only permitted to use your information as necessary to perform the services they provide to us and are obligated to protect your information.

We may also disclose your information if required by law, such as in response to a court order, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

In the event that Al Safa Skate Hub is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via a prominent notice on our site if such a transfer occurs and your information becomes subject to a different privacy policy.

We do not sell or rent your personal information to third parties for their marketing purposes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information for the purposes for which it was collected, we will securely delete or anonymize it, unless a longer retention period is required or permitted by law.

Your Data Protection Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. These rights may include the right to access, rectify, or erase your personal data, the right to restrict or object to certain processing, the right to data portability, and the right to withdraw consent at any time where processing is based on consent.

If you wish to exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measures are completely impregnable, and we cannot guarantee the absolute security of your information transmitted over the internet.

Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, if you choose to decline cookies, you may not be able to fully experience the interactive features of our site.

Children's Privacy

Our service is not intended for individuals under the legal age of consent for processing personal data. We do not knowingly collect personal data from individuals under that age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from an individual under the applicable age without verifiable parental consent, we will take steps to remove that information from our servers.

Links to Other Websites

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

If you have any questions about this privacy policy or our data practices, you may contact us at the following address:

Al Safa Skate Hub

Building 34

Al Wasl Road, Shop 5

Dubai, Dubai Emirate

334045

UAE